academy.pendo.ioPendo Academy

Back Sign In Back to Catalog View Results Searching... Plans Paths Courses Lessons Reset New user toolkit Embark on your Pendo journey by exploring a comprehensive overview of resources, engaging in a live introductory product demo, and accessing a downloadable success-planning worksheet. Certifications Supercharge your expertise, earn bragging rights, and propel your career to new heights with Pendo’s certification offerings. All courses Whether you’re a seasoned pro or a curious learner, there’s something for everyone in our extensive catalog of on-demand courses, live-sessions, and certifications. Live sessions Join our live sessions led by product experts. Topics rotate and the catalog grows to reflect product updates. Can’t make it live? Check out a recording. Web apps Beginner Live Sessions Pendo by persona Gain specialized knowledge in using Pendo for specific personas or roles. Explore best practices and receive comprehensive guidance to maximize the platform’s potential. Web apps Beginner Pendo by use case Master Pendo for common business challenges like onboarding, product adoption, and more to maximize Pendo’s impact on your organization. ワークフロー：複数アプリにまたがるプロセスを理解する Adoptのワークフロー機能について学びます。 View Course 3分 Get started with Pendo for Mobile Set up your Pendo subscription and learn what Pendo can do. View Course 20 Minutes Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup Segments: When and why you should use them Learn how to filter users for analytics and target users for guides. View Course 25 Minutes Product Segments Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success Guides for web apps: Communicate with your users In this course, you’ll learn how to create in-app guidance for your customers! We’ll also cover how the Resource Center can benefit you. View Course 40 Minutes Guides Product Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success Tag your mobile application Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it’s tagged. View Course 30 Minutes Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging Getting started with Pendo Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup. View Course 20 Minutes Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Setup Creating multi-page walkthrough guides Learn two strategies for building guides that automatically advance as a user moves to a new page in your application. View Course 5 minutes Guides Product Web apps On-demand Courses Intermediate Beginner Pendo Administrator Marketing Customer Success Analytics: Dive into your user data Now that you’ve tagged features and pages, explore how your users use your app. View Course 50 minutes Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging for web apps: The first step to analytics Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag. View Course 30 Minutes Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging Tagging Pages in Pendo with multiple Page rules Learn how to tag pages with multiple rules and validate those page rules. View Course 5 minutes CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Tagging Acclimating to Adopt Navigation Learn how to navigate Adopt View Course 5 minutes Learning and Development On-demand Courses Beginner Adopt IT Operations HR Pendo for UX Get ideas from Pendo’s UX designers and researchers on how they leverage Pendo in their day-to-day. View Course Guides Validate Mobile apps Web apps On-demand Courses Design/UX Inspiration Guides for mobile applications In this course, you’ll learn how to create in-app guidance to communicate with your customers. View Course 40 Minutes Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success Pendo Adoptとは Pendo Adoptの概要とその効果をご紹介します。 View Course 3分 Adoptのタグ付け：より良い意思決定のためのデータの取得方法 Adoptでタグ付けする方法を学びます。 View Course 11分 Analytics for mobile applications Now that you’ve tagged Features and Pages, explore how your users use your app. View Course 35 Minutes Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Net Promoter Score (NPS) This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction. View Course 15 minutes Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS Adoptを使いこなす：ナビゲーション Adoptの操作方法をご紹介します。 View Course 5分 Multi-app best practices Learn how to configure your Pendo installations to maximize the benefits of a multi-app Pendo subscription. View Course 5 minutes Installation Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup HubSpot双方向インテグレーション PendoとHubSpotとの連携機能の概要と設定方法をご紹介します。 View Course 12分 セグメント：ユーザーを絞った分析やガイド表示の方法 ユーザーをフィルターして分析したり、ガイドを表示する方法をご紹介します。 View Course 25分 セッションリプレイ：ユーザー行動の見える化 ユーザーの行動を動画で再現するセッションリプレイ機能。行動を視覚的に確認できることで、改善点の洗い出しや社内での投資への説得に活用できます。 View Course 28分 タグ付け：プロダクト分析への第一歩 タグ付けは、アプリのデータをPendoに送るために行うものです。このコースでは、タグ付けの方法やコツ、ベストプラクティスなどをご紹介します。 View Course 30分 Pendo Essentials 認定テスト コースを視聴し終わったら、認定テストを受けましょう。合格するとPendo Essentials認定を受けられます。 View Course ガイド：ユーザーとコミュニケーションする方法 プロダクト内でユーザーとコミュニケーションを図れるアプリ内ガイドを作りましょう。情報提供に便利なリソースセンターもご紹介します。 View Course 40分 Pendoの基本：ここから始めましょう Pendoを使い始めるにあたって必要な設定や主要機能をご紹介します。メタデータや除外リスト、ステージング環境について学べます。 View Course 20分 インサイト：ユーザーデータを分析する フィーチャーとページをタグ付けしたら、ユーザーがどのようにアプリを使っているかを分析してみましょう。 View Course 35分 Salesforce integration Learn how to set up the connection between Pendo and Salesforce. View Course 6 minutes Integrations Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator セグメント：ユーザーグループのフィルタと対象の絞り込み 重要機能であるセグメントの使い方について学びます。 View Course 4分 Pendo Essentials for Web On-Demand Learn best practices and fundamentals for using Pendo on your web-based applications with this collection of courses. Complete the exam at the end to become Pendo Essentials for Web certified! $100 9 Courses Session Replay: Visualize user behavior *Premium feature* See how users navigate your app with video analytics. This course will walk you through how to set up Session Replay and how you can leverage it for analytics. View Course 28 minutes Engineering Product Web apps On-demand Courses Pendo Administrator Marketing Customer Success Session Replay Roadmaps: Communicate your product direction Learn about our Roadmaps product and how you can create one to align stakeholders on product decisions. View Course 20 Minutes Product Mobile apps Web apps On-demand Courses Beginner Communicate product roadmap Roadmaps Pendo APIの設定とエンドポイント PendoのAPIを使ってレポート作成や分析をさらにパワーアップする方法をご紹介します。 View Course 15分 Pendoカスタマーフォーラム日本版（2023年9月15日公開） Pendoが四半期に一度実施するカスタマーフォーラムの録画です。弊社プロダクトに関する最新情報をご提供しています。 View Course Getting started with Pendo for employees Dive into Pendo use cases and best practices on set up. Learn about the very important metadata, Exclude list, and staging environment in the new UI. View Course Coming soon: Filtering and focusing on user groups with Segments View Course coming-soon Coming soon: Communicating and driving change with Guides View Course coming-soon Coming soon: Tagging to obtain data for better decision-making View Course coming-soon Coming soon: Leveraging analytics to improve ROI View Course coming-soon Setting Up Pendo Feedback Getting Feedback set up? This is the best place to begin. Includes a series of detailed courses on...